Client Portal
Submissions That
Don't Get Ghosted
A client portal for staffing agencies that replaces PDF attachments with branded candidate submissions your clients actually open, review, and respond to. Set up in under an hour.
Trusted by leading staffing firms
If Candidately cost 10x more I would still use it, because I want my clients to have the best experience, and with Candidately they do.
Pedro Sotomayor — Co-founder, COO, The Network
Agencies using Candidately to place faster
Old way vs new way
Email PDFs vs. candidate submission portal
Your clients still get an email. They just see something worth opening.
The old way
Manual submissions via email
With Client Portal
Branded portals clients use
PDFs buried in inbox
Your logo, colors, custom URL
No open tracking
Real-time open and view alerts
Feedback via reply-all
Feedback on each profile
Manual follow-ups every 48h
Auto-reminders for unviewed
Every submission looks the same
Submissions that stand out
What changes when you switch to recruitment client portal software
Agencies using Candidately Client Portal report measurable improvements across every stage of the submission workflow.
50%
Faster client feedback
One link, any device. Clients tap Interview or Pass. Days become hours because there is zero friction between submittal and decision.
80%
Less time per submission
Pick a candidate, AI writes the notes, one link goes out. What used to take 45 minutes now takes five. More recruiting, less formatting.
2x
More submittals reach interview
When clients actually review, more candidates make the cut. More interviews, more placements. One extra fill per quarter pays for itself.
Pick a candidate
Select from Bullhorn. The candidate presentation tool builds a branded profile with AI-generated recruiter notes in seconds.
Reads the resume and job description, then writes recruiter notes that sell. Gaps addressed, tone of a senior consultant, so your clients see exactly why this candidate fits.
The AI pre-fills 80% of the work. Tweak what you want or trust the output and move on, because the goal is speed without sacrificing quality.
Share a link
One URL. No client signup, no password, no app download. Works on any device.
Clients click portal.youragency.com and they're in. No account creation, no app download. Your brand, your URL, with optional password protection for sensitive roles.
The entire hiring committee reviews candidates in parallel, which means you get consolidated feedback instead of chasing five inboxes. Each person's activity is tracked separately.
To Review, Shortlisted, Interview Requested, Declined. Rename stages, add new ones, remove what you don't use. Every change syncs back to your ATS.
Clients review candidates on their phone between meetings or on their desktop at the office. The portal adapts to any screen size, so there's never a reason to delay feedback.
Collect feedback
Clients shortlist, decline, and request interviews directly on candidate profiles.
Every action is timestamped and synced back to Bullhorn, so your ATS stays current without double entry or status spreadsheets.
Hiring managers ask questions and leave feedback directly on each profile. This replaces reply-all email chains with threaded conversations that stay attached to the candidate record.
Clients give specific reasons when they pass on a candidate. That context flows back to your team, which means your next shortlist is better informed.
Rename stages, add new ones, remove what you don't use. Every change maps back to your ATS automatically.
Track everything
See who opened your portal, which candidates they viewed, and for how long.
Portal opens, candidate views, time per profile, shortlist actions. All timestamped and exportable to CSV or synced to Bullhorn, so your team always has the full picture.
Engagement scoring ranks which clients are serious versus which need a nudge. You prioritize callbacks by intent, not guesswork, because the data tells you who's ready to move.
See which profiles get the most dwell time and shortlists. Over time, you learn what each client responds to and send stronger candidates first.
Who it's for
Built for staffing agencies that present candidates every day
Whether you run the agency, manage client accounts, or coordinate delivery, the portal fits into how your role already works.
Agency owners and directors
Every submission reflects the professionalism of your brand. Client Portal makes your agency look like it has a product team, because now it does. Track engagement across your entire team from one dashboard.
Account managers and recruiters
Stop chasing clients for feedback. Know exactly who opened your submission, which candidates they shortlisted, and when to follow up. Spend your time building relationships, not sending status check emails.
Operations and delivery teams
Standardize how your agency presents candidates. Every consultant uses the same branded portal, the same structured profiles, the same workflow. No more rogue PDF attachments from the new hire.
Enterprise-grade security, built in
Better client experience,
proven at scale
4.8
100+ reviews on G2
500+
Recruitment agencies
2M+
Candidates processed
“For at least 10 years we've been dreaming of a tool to streamline our client experience. Since rolling out Candidately we're seeing usage increase with our clients, giving us a more professional image.”
Patrick Jamal
Global Operations, Maxima Consulting, Inc
“The ability to gain insights when clients are looking at candidate resumes — what candidates they look at, how long they reviewed — and that clients can communicate feedback directly through the portal.”
Mark Miksa
Owner, PrideStaff
Customer stories
How staffing firms use the Client Portal
Recruiting teams that replaced PDF submissions with branded portals.\nFaster feedback, better client relationships, more placements.
FAQ
Client portal FAQ for staffing agencies
Everything you need to know about getting started with Candidately.
Do my clients need to create an account?
No. They get a magic link. Click and they're in. No signup, no password, no app. You can add password protection for sensitive roles if needed.
How long does setup take?
Most agencies send their first branded submission within an hour. Upload your logo, connect Bullhorn in 15 minutes, and you're live. No data migration required.
What if my clients prefer email?
They still get an email. It just contains a link to the portal instead of a PDF. From their side, the only difference is what they see when they click. Most clients prefer it within a week because the experience is faster than downloading and opening attachments.
Can I customize stages and internal workflow?
Yes. Rename stages, add new ones, remove what you don't use. Stages sync to your ATS. You can also set up internal handoff notifications so account managers know when candidates are ready to submit.
What analytics do I get?
Who opened the link, when, how many times, how long per candidate. Which candidates were viewed, shortlisted, or declined. Timestamped activity feed. Engagement scores and time-to-feedback trends. All exportable to CSV or synced to Bullhorn.
Is candidate data secure?
Encrypted in transit and at rest. Configurable link expiry. Field-level visibility controls — hide rates, contact details, anything you choose. GDPR compliant.
How is this different from a shared Google Drive or Dropbox folder?
File sharing tools store documents. Client Portal presents candidates. Each profile is structured with recruiter notes, skills, experience, and action buttons (shortlist, decline, request interview). Clients interact with candidates, not files. And you see exactly what they do — something no file sharing tool can tell you.
Which ATS platforms does it work with?
Bullhorn is the deepest integration — candidate data, job records, and activity all sync both ways. We also support 80+ other ATS platforms. Setup takes minutes, not months.
Your clients are making hiring decisions right now.
Are they looking at your
candidate submissions?
Set up a branded portal in under an hour. Your first submission could go out today.
Better together
Client Portal is one step in the workflow
Source
Search 200M+ profiles outside your ATS to fill portals with candidates Bullhorn alone would never surface.
Candidate Search AI
Surface best-fit candidates already sitting in your ATS using natural language search in seconds.
AI Resume Builder
Turn raw CVs into branded, client-ready profiles in seconds so every portal submission looks polished.
Talent Marketplace
Let clients browse and request available talent on their own through a branded, self-service catalog.