How Covenant Technologies Set Up a Client Portal in One Day
Covenant Technologies, an IT and cybersecurity staffing firm, went from no client portal to a fully operational one in a single day with Candidately.
TL;DR
Covenant Technologies went from zero client portal to fully operational in one day. Client satisfaction rose and candidate placements increased immediately.
At a Glance
- Industry
- IT & Cybersecurity
- Company Size
- 15 employees
- Use Case
- Candidate Submissions, Client Portal
The Challenge
New firm with no portal, limited to email and phone
As a new staffing firm, Covenant Technologies had no client portal. Communication was limited to email or phone. Managing candidate submissions and getting timely feedback without a centralized system caused delays.
Before Candidately
- No client portal at all
- Limited to email and phone
- No centralized submissions
With Candidately
- Same-day portal setup
- Centralized candidate storage
- Direct client collaboration
The Solution
Fully operational client portal in a single day
Candidately provided a client portal that enabled seamless communication and collaboration. The user-friendly platform was set up and running within a day, without requiring external help.
After our clients asked me if we use a client portal, we found Candidately. The setup was super easy and fast. Our team and clients are happy, which makes me happy!
The Results
Higher satisfaction, more placements, same-day setup
Client satisfaction rose and candidate placements increased. All submissions stored centrally, with clients reviewing candidates directly through the platform for faster feedback.
Impact
- Rise in client satisfaction
- Increase in candidate placements
Same-day setup
The entire platform was configured and operational within a single day.
Centralized submissions
All candidates stored in one location, reducing the risk of lost information.
Faster client feedback
Clients review candidates directly through the portal instead of email chains.
Key outcomes
- Rise in client satisfaction
- Increase in candidate placements
- Setup completed within a day — 1 day
Covenant Technologies went from zero to a fully operational client portal in one day. Your setup can be just as fast.
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FAQ
Frequently asked questions
How quickly can Candidately be set up?
Covenant Technologies went from no client portal to a fully operational one within a single day. The user-friendly platform required no external implementation team or technical support.
Is Candidately suitable for new staffing firms?
Yes. Covenant Technologies adopted Candidately as a new firm with no existing portal. The platform provided instant credibility with clients who had asked about portal access.
How does Candidately improve client satisfaction for IT staffing?
Clients review candidates directly through the portal instead of digging through email attachments. The centralized access and professional presentation build trust and encourage repeat business.
What happens to candidate submissions in Candidately?
All submissions are stored centrally, reducing the risk of lost information. Clients access and review candidates at any time, and recruiters track which submissions have been viewed.
Can Candidately help new agencies compete with established firms?
Yes. Covenant Technologies used Candidately to immediately offer the same portal experience that larger, established competitors provide, leveling the playing field from day one.
How does Candidately handle cybersecurity staffing?
Covenant Technologies specializes in IT and cybersecurity placements and uses Candidately for all candidate submissions. The platform handles technical role requirements without industry-specific limitations.
What do clients think when they first see Candidately?
Covenant Technologies found that clients who had been asking about a client portal were immediately impressed. The professional interface created credibility that email-based submissions couldn't match.
Does Candidately require technical skills to set up?
No. Covenant Technologies' founder set up the entire platform in a single day without technical support. The intuitive interface is designed for agency owners, not IT teams.
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