Mercury is a staffing CRM and ATS built on Microsoft Dynamics 365, running inside the Microsoft ecosystem your team likely already uses - Teams, Outlook, SharePoint, and Office 365 all work natively alongside the recruitment workflow.

The platform covers front-office through back-office in one system: candidate management, vacancy tracking, placement workflows, timesheets, billing, staged fees, invoicing, and compliance controls. The AI layer handles vacancy creation, note-taking, and candidate screening, which Mercury says reduces administrative time by up to 40% - roughly two extra working days per week per recruiter.

Clients average 19.9 days to fill a role against an industry average of 36.5 days. Mercury supports multi-brand configurations - meaning a firm running multiple recruitment brands under one umbrella maintains separate workflows and reporting on a single platform. Real-time analytics run on Power BI.