What Is Retained Search?
Retained search is a fee structure used in executive recruiting where the client pays an upfront retainer — typically one-third of the projected fee — before the search begins, with the balance paid on milestones or completion. The client commits to exclusivity with the retained firm and receives dedicated research and proactive market mapping. Retained search is the standard model for C-suite, board, and senior leadership appointments.
Why Retained Search Exists as a Separate Model
Contingency recruitment asks agencies to do significant work with no guarantee of payment. The client instructs multiple agencies, the first to produce an accepted hire gets paid, the rest do not. For filling mid-market roles with reasonable candidate pools, that model works well enough - the agency invests a bounded amount of recruiter time and either wins the fee or moves on. For senior leadership roles - CEO, CFO, Managing Director, heads of specialist functions - the model breaks down. The search is long, the candidate pool is small, the required market knowledge is deep, and the client needs a single agency working confidentially and exclusively. No reputable executive search firm will conduct that kind of search without being paid to do it.
Retained search solves this by reversing the payment structure. The client commits to paying the fee before any candidate is found, typically in three instalments: one-third on engagement, one-third on delivery of the longlist, and one-third on offer acceptance or start date. The agency commits to exclusivity, full market mapping, and a structured search process. The financial commitment from the client signals genuine intent. The financial commitment from the agency signals genuine delivery accountability.
For staffing agencies looking to move upmarket from contingency into retained search, the model requires a genuine change in capability - not just a different payment structure applied to the same process.
How Retained Search Works
A retained search begins with a detailed briefing process, typically spanning one to three meetings with the client. The brief covers not just the role specifications but the cultural context, the strategic rationale for the hire, the reporting relationships, the political environment the new hire will navigate, and the specific failure modes the client wants to avoid based on previous hires. This depth of briefing is possible because the agency has been paid to invest the time.
The search firm then conducts market mapping - identifying every potential candidate with the right background in the target geography and sector, regardless of whether they are active. This includes reviewing LinkedIn profiles, competitor directories, industry databases, and the firm's own network. The output is a longlist of typically 20 to 40 names that represents the genuine universe of candidates for this specific role.
Candidate approach on a retained search is direct and confidential. The search firm reaches out to passive candidates with a personalised approach that identifies the opportunity without naming the client (in most confidential searches). Those who express interest are screened in depth before being presented to the client as part of a shortlist of three to five highly qualified candidates with detailed written profiles.
The client then conducts a structured assessment process - typically two to three interview stages plus psychometric assessment and reference checks. The search firm facilitates throughout, managing candidate communication, gathering interview feedback from both sides, and managing the offer negotiation. Post-placement support typically continues for 90 days after the candidate starts.
Fee structure for retained search is typically 30 to 35% of first-year total compensation. For a CFO hire at a base of £250,000 plus £60,000 bonus, the total compensation basis is £310,000 and the fee at 33% is approximately £102,000, paid in three instalments of £34,000.
Retained Search vs Contingency Recruitment
In contingency recruitment, payment is conditional on placement and the agency bears the full cost of the search. In retained search, payment begins immediately and continues through the process regardless of whether a specific candidate is ultimately hired (though most retained arrangements include a replacement guarantee if the search fails or the placed candidate leaves within 12 months). Retained search requires exclusivity; contingency does not. Retained search is appropriate for senior, confidential, or genuinely hard-to-source roles. Contingency is appropriate for volume or mid-market hiring where multiple agencies working in parallel produces faster results.
Retained Search in Practice
A partner at an executive search firm conducted a retained CEO search for a private equity-backed logistics business. The brief required a candidate who had operated as a CEO or COO in a distribution-intensive business with a workforce of 2,000 or more, had managed at least one acquisition integration, and was prepared to lead a business through an exit within three to five years. The partner spent three weeks on market mapping, identifying 31 candidates across the logistics, retail supply chain, and 3PL sectors. Eight agreed to a confidential approach call. Four progressed to client interview. One was appointed at a base of £320,000, generating a fee of £112,000 paid across the three retainer stages.
Key Statistics
The global executive search market was valued at approximately $16 billion in 2024, with Korn Ferry generating over $1.7 billion in search revenue annually.
Staffing Industry Analysts, 2024