Most agencies are live within a few days, not months. Candidately works on top of your existing ATS, so there is no data migration, no system replacement, and no disruption to your current workflows. Your team connects their Bullhorn instance, and the AI indexes your existing candidate database. From there, recruiters can start searching with natural language and formatting resumes immediately.

Candidately's primary integration is with Bullhorn, the most widely used ATS in the staffing industry. The integration is deep - syncing candidates, jobs, submissions, and activity in real time. Support for additional ATS platforms is on the roadmap. If you use a different system, reach out and we will let you know the timeline.

No. Candidately reads directly from your existing ATS database. Your candidate records, notes, submissions, and history stay exactly where they are. There is nothing to export, import, or move. This is one of the reasons agencies can go live so quickly - zero data migration means zero risk of data loss or duplication.

Every agency gets a dedicated onboarding manager who walks your team through setup, configuration, and best practices. Training sessions are tailored to your workflow - whether you are rolling out AI Search, the Resume Builder, the Client Portal, or all of them. Most recruiters are comfortable using Candidately within the first week because the interface is built into the tools they already use every day.

Yes. Many agencies start with Candidate Search AI or the Resume Builder and expand to the Client Portal or Talent Marketplace once they see results. Each product works independently, so you can adopt at your own pace. There is no pressure to buy a bundled suite you do not need on day one.

Results vary by agency size and workflow, but the patterns across our case studies are consistent. Agencies report shortlisting candidates in seconds instead of hours, formatting resumes 10 to 15 times faster, and getting real-time visibility into how clients interact with submissions. The biggest shift most teams describe is rediscovering strong candidates already in their database that Boolean search missed entirely.

Most agencies see measurable improvements within the first two to four weeks. AI Search delivers value on day one because it works on data you already have. The Resume Builder saves time on every single submission. Client Portal analytics start generating insight as soon as your first shortlist goes out. The compound effect - faster search, faster formatting, better client visibility - shows up in placement rates within the first quarter.

Boolean search requires you to guess the exact keywords a candidate used on their CV. If they wrote 'Python developer' and you searched 'Django engineer', Boolean misses them. Candidately's AI understands meaning, not just keywords. It reads through messy data - misspelled titles, outdated CVs, incomplete records - and ranks candidates by relevance to your actual intent. Agencies regularly surface strong matches that sat untouched in their database for years.

The most common improvements we see across our customer base: time-to-shortlist drops from hours to minutes, resume formatting time drops from 20 to 30 minutes per CV to under 2 minutes, client response rates increase because submissions look more professional and arrive faster, and recruiters spend less time on admin so they can focus on relationship building and closing. Several agencies also report reductions in external sourcing costs because they fill more roles from their existing database.

Yes. Candidately is built on enterprise-grade infrastructure with encryption at rest and in transit, role-based access controls, and regular third-party security audits. Your data stays within your ATS - Candidately reads and indexes it but does not store a separate copy of your candidate database. We follow industry best practices for data handling, and our security posture is regularly reviewed.

Yes. Candidately is fully compliant with the General Data Protection Regulation. We act as a data processor on behalf of your agency, which remains the data controller. Our Data Processing Agreement covers all required provisions, including data subject rights, breach notification, and sub-processor management. For agencies operating across the EU, UK, and other regulated markets, compliance documentation is available on request.

Candidately processes data in secure cloud infrastructure with data residency options to meet regional requirements. Your candidate data remains in your ATS - Candidately creates a search index to enable AI-powered retrieval, but the source of truth stays in your system. Detailed information about our infrastructure and data handling is available in our security documentation and upon request during the evaluation process.

Yes. You can try Candidately free with no credit card required. The trial gives your team access to core features so you can test AI Search on your own database and see real results before committing. No strings attached - if it does not work for you, you walk away with zero cost.

Every agency gets a dedicated Customer Success Manager, not just a help desk ticket. You also have access to our Help Centre with 100+ articles, video walkthroughs, and step-by-step guides covering every feature. For larger rollouts, we offer tailored training sessions for different teams - recruiters, account managers, and operations leads each get training relevant to their workflow. Ongoing support is included at every plan level.

ATS-native AI is constrained by the vendor's roadmap and typically limited to basic keyword matching rebranded as AI. Candidately is purpose-built and evolves independently. Our AI Search uses semantic understanding, not keyword matching - so it handles messy data, understands intent, and surfaces candidates that Boolean and ATS-native tools miss. Because Candidately works on top of your ATS rather than inside it, you get best-in-class AI without waiting for your ATS vendor to catch up.