How J. Patrick & Associates Achieved 95% Client Satisfaction and 8-10X ROI
J. Patrick & Associates, a NYC-based staffing agency since 1987, achieved 95% client satisfaction and 8-10X ROI after replacing email and Google Sheets with Candidately.
TL;DR
J. Patrick replaced email and Google Sheets with Candidately and saw 95% client satisfaction and 8-10X ROI. Fewer process steps, faster turnaround.
At a Glance
- Industry
- Executive Management, Sales, Marketing & IT
- Company Size
- 5 employees
- Location
- New York City
- Use Case
- Candidate Submissions, Client Presentations
- ATS
- Bullhorn
The Challenge
Email and Google Sheets couldn't scale their growing business
The agency's methods weren't scalable. Email communication was cumbersome, and clients disliked Google Sheets. They needed to reduce process steps and find a faster, more professional way to present candidates.
Before Candidately
- Email not scalable
- Clients hated Google Sheets
- Too many manual steps
With Candidately
- Bullhorn integration
- Organized list function
- Professional presentations
The Solution
Professional presentations that replaced email and spreadsheets
Candidately integrated with Bullhorn to create a central location for all submissions. The list function organized candidate submissions, and the presentation quality surpassed traditional methods by a wide margin.
The portal is a gamechanger for hiring managers. It improves resumes, speeds up hiring, and enhances collaboration. Workloads are batched for actionable insights and the ROI is 8-10X.
The Results
95% client satisfaction and 8-10X ROI
95% of clients express satisfaction. Fewer process steps, faster turnaround times, and greater efficiency. The ROI reached 8-10X, making Candidately one of their most impactful investments.
Impact
- Reduced recruitment process steps
- Faster turnaround times
95% client satisfaction
Clients appreciate the professional presentation and centralized access to all candidate information.
8-10X ROI
The platform paid for itself many times over through improved efficiency and client retention.
Fewer process steps
Reduced the number of steps from submission to client feedback, resulting in faster turnaround.
Key outcomes
- 95% client satisfaction rate — 95%
- 8-10X return on investment — 8-10X ROI
- Reduced recruitment process steps
- Faster turnaround times
J. Patrick & Associates achieved 95% client satisfaction and 8-10X ROI with Candidately. That kind of return starts with one conversation.
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FAQ
Frequently asked questions
What ROI did J. Patrick & Associates achieve?
J. Patrick & Associates reports an 8-10X return on investment from Candidately, making it one of their most impactful technology investments in 35+ years of operation.
How does Candidately achieve 95% client satisfaction?
Clients appreciate having all candidate information in one professional, centralized location. The consistent presentation quality and streamlined communication create an experience 95% of clients rate positively.
Why didn't email and Google Sheets work for J. Patrick?
Email was cumbersome for managing multiple submissions, and clients actively disliked Google Sheets. The manual process required too many steps and couldn't scale as the agency grew.
How long has J. Patrick & Associates been in business?
J. Patrick & Associates has operated as a NYC-based staffing agency since 1987, specializing in executive management, sales, marketing, and IT placements for over 35 years.
Can Candidately deliver 8-10X ROI for staffing agencies?
J. Patrick & Associates achieved this through reduced process steps, faster turnaround times, and improved client retention. The platform paid for itself many times over through efficiency gains.
How does Candidately reduce process steps in recruitment?
J. Patrick replaced a multi-step process of formatting resumes, creating spreadsheets, emailing attachments, and chasing feedback with a single portal where everything happens in one place.
Is Candidately suitable for executive recruitment firms?
Yes. J. Patrick & Associates specializes in executive management, sales, marketing, and IT placements. The professional presentation quality matches the standards executive clients expect.
How does Candidately improve candidate presentation quality?
Candidately organizes candidate information into consistent, branded presentations that J. Patrick's clients call a significant improvement over email attachments and Google Sheets.
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